Testimonials

  • Glasses are expensive and make a personal statement about who you are, so picking the right pair with the correct fit is important. I have purchased several pairs of glasses from these ladies. We customer service is second to none IMHO. I really appreciate the meticulous attention to detail and patience with which they help me pick new frames and the dedication to ensure I'm satisfied with the end result.

    Glasses are expensive and make a personal statement about who you are, so picking the right pair with the correct fit is important. I have purchased several pairs of glasses from these ladies. We customer service is second to none IMHO. I really appreciate the meticulous attention to detail and patience with which they help me pick new frames and the dedication to ensure I'm satisfied with the end result.

    Susan K.
    Greenland, NH
  • Shop after shop turned up nothing but boring, humdrum frames. What a great relief it was to come across a place with hundreds upon hundreds of artsy, unique, and quirky frames! Of course they have more traditional styles for those who appreciate the classics, too! Sandy and the rest of the team couldn't have been more helpful or patient, and the entire shop was so affordable I didn't have to limit myself whatsoever! I can't see myself getting glasses anywhere else from now on.

    Shop after shop turned up nothing but boring, humdrum frames. What a great relief it was to come across a place with hundreds upon hundreds of artsy, unique, and quirky frames! Of course they have more traditional styles for those who appreciate the classics, too! Sandy and the rest of the team couldn't have been more helpful or patient, and the entire shop was so affordable I didn't have to limit myself whatsoever! I can't see myself getting glasses anywhere else from now on.

    Jodi Hibbard
  • Perfect experience, very customer friendly and willing to take the time and efforts to make it flawless in every way. I would highly recommend to anyone that wants a doctor who truly cares about your vision. Thank you so very much, I will be a loyal customer for ever.

    Perfect experience, very customer friendly and willing to take the time and efforts to make it flawless in every way. I would highly recommend to anyone that wants a doctor who truly cares about your vision. Thank you so very much, I will be a loyal customer for ever.

    Rob Bazylewicz
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    I love this shop. I have purchased a pair of glasses & a pair of prescription sunglasses. There is so much to choose from & everyone is so patient. They don't care if you try on every single pair in the store. I have been to other optician shops & this one is the most fun of any. I will return here for every eye glass need & I will bring as many friends as I can.

    I love this shop. I have purchased a pair of glasses & a pair of prescription sunglasses. There is so much to choose from & everyone is so patient. They don't care if you try on every single pair in the store. I have been to other optician shops & this one is the most fun of any. I will return here for every eye glass need & I will bring as many friends as I can.

    Janet Allen
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    I have a strong prescription so need a petite frame with smaller lens size and a modified oval shape. It is difficult to find this style frame. After visiting several Optical stores with no success, I called and spoke with Sandy today. Sandy knew just what I was talking about and related she had some frames that might meet my needs. They had planned on closing early as the day I called we were in the middle of a major snowstorm. Sandy offered to stay open till I arrived!!! When I got there, Sandy was pleasant and knowledgeable. She sized my old frames and identified similar frames for me. I had a new Vera Wang frames that met the petite frame size and style within 15 minutes!!! The office space is comfortable with many style choices for frames. Sandy's knowledge and customer service was superb!! I will most definitely be a return customer!!!

    I have a strong prescription so need a petite frame with smaller lens size and a modified oval shape. It is difficult to find this style frame. After visiting several Optical stores with no success, I called and spoke with Sandy today. Sandy knew just what I was talking about and related she had some frames that might meet my needs. They had planned on closing early as the day I called we were in the middle of a major snowstorm. Sandy offered to stay open till I arrived!!! When I got there, Sandy was pleasant and knowledgeable. She sized my old frames and identified similar frames for me. I had a new Vera Wang frames that met the petite frame size and style within 15 minutes!!! The office space is comfortable with many style choices for frames. Sandy's knowledge and customer service was superb!! I will most definitely be a return customer!!!

    Kim MacLennan
  • I have been getting my glasses from FB for 7 years after having horrible service elsewhere. I wear progressive lenses and have the affliction of always loving the most expensive frames. They have provided me with not only the best customer experience, but probably the best in any business I've ever dealt with. I have had exceptional service provided by Sandy, but everyone there is qualified and wonderful. I have move all the way across the country and after searching for someone in my new area...nothing. I have called FB, they are working with me to get me the frames of my choice, I will provide them the new prescription and I'm sure if it takes several back and forth, they will take care of me. No matter where I live, I will always call FB for my glasses. I can't say enough! YOU ROCK!

    I have been getting my glasses from FB for 7 years after having horrible service elsewhere. I wear progressive lenses and have the affliction of always loving the most expensive frames. They have provided me with not only the best customer experience, but probably the best in any business I've ever dealt with. I have had exceptional service provided by Sandy, but everyone there is qualified and wonderful. I have move all the way across the country and after searching for someone in my new area...nothing. I have called FB, they are working with me to get me the frames of my choice, I will provide them the new prescription and I'm sure if it takes several back and forth, they will take care of me. No matter where I live, I will always call FB for my glasses. I can't say enough! YOU ROCK!

    Susan M.
  • Shop after shop turned up nothing but boring, humdrum frames. What a great relief it was to come across a place with hundreds upon hundreds of artsy, unique, and quirky frames! Of course they have more traditional styles for those who appreciate the classics, too! Sandy and the rest of the team couldn't have been more helpful or patient, and the entire shop was so affordable I didn't have to limit myself whatsoever! I can't see myself getting glasses anywhere else from now on.

    Shop after shop turned up nothing but boring, humdrum frames. What a great relief it was to come across a place with hundreds upon hundreds of artsy, unique, and quirky frames! Of course they have more traditional styles for those who appreciate the classics, too! Sandy and the rest of the team couldn't have been more helpful or patient, and the entire shop was so affordable I didn't have to limit myself whatsoever! I can't see myself getting glasses anywhere else from now on.

    Jodi H
  • I love this shop. I have purchased a pair of glasses & a pair of prescription sunglasses. There is so much to choose from & everyone is so patient. They don't care if you try on every single pair in the store. I have been to other optician shops & this one is the most fun of any. I will return here for every eye glass need & I will bring as many friends as I can.

    I love this shop. I have purchased a pair of glasses & a pair of prescription sunglasses. There is so much to choose from & everyone is so patient. They don't care if you try on every single pair in the store. I have been to other optician shops & this one is the most fun of any. I will return here for every eye glass need & I will bring as many friends as I can.

    Janet A.
  • I have a strong prescription so need a petite frame with smaller lens size and a modified oval shape. It is difficult to find this style frame. After visiting several Optical stores with no success, I called and spoke with Sandy today. Sandy knew just what I was talking about and related she had some frames that might meet my needs. They had planned on closing early as the day I called we were in the middle of a major snowstorm. Sandy offered to stay open till I arrived!!! When I got there, Sandy was pleasant and knowledgeable. She sized my old frames and identified similar frames for me. I had a new Vera Wang frames that met the petite frame size and style within 15 minutes!!! The office space is comfortable with many style choices for frames. Sandy's knowledge and customer service was superb!! I will most definitely be a return customer!!!

    I have a strong prescription so need a petite frame with smaller lens size and a modified oval shape. It is difficult to find this style frame. After visiting several Optical stores with no success, I called and spoke with Sandy today. Sandy knew just what I was talking about and related she had some frames that might meet my needs. They had planned on closing early as the day I called we were in the middle of a major snowstorm. Sandy offered to stay open till I arrived!!! When I got there, Sandy was pleasant and knowledgeable. She sized my old frames and identified similar frames for me. I had a new Vera Wang frames that met the petite frame size and style within 15 minutes!!! The office space is comfortable with many style choices for frames. Sandy's knowledge and customer service was superb!! I will most definitely be a return customer!!!

    Kim M.
  • I switched to Franklin Block from another local optician last year and I couldn't be happier! Dwight, the eye doctor I saw, was a riot. He made me feel very comfortable and I felt really happy with the result of my exam. Sandy and Robin out front were SUPER helpful in finding me the perfect frame to fit my face. Sandy was running all around the store finding frames that were similar to ones that I said I liked so that I could try out all of the options and make sure I didn't miss anything. I have never felt so well taken care of and so completely pleased with an experience at the opticians' office as I have since I started going to Franklin Block!

    I switched to Franklin Block from another local optician last year and I couldn't be happier! Dwight, the eye doctor I saw, was a riot. He made me feel very comfortable and I felt really happy with the result of my exam. Sandy and Robin out front were SUPER helpful in finding me the perfect frame to fit my face. Sandy was running all around the store finding frames that were similar to ones that I said I liked so that I could try out all of the options and make sure I didn't miss anything. I have never felt so well taken care of and so completely pleased with an experience at the opticians' office as I have since I started going to Franklin Block!

    Melanie B.
  • Best selection of frames in the area, great prices. The employees were very helpful and their sales approach was totally about finding me the perfect frames, not making the sale.

    Oh, and I got my glasses the same day! Save yourself the frustration and high prices of Lenscrafters or other places and go here.

    Best selection of frames in the area, great prices. The employees were very helpful and their sales approach was totally about finding me the perfect frames, not making the sale.

    Oh, and I got my glasses the same day! Save yourself the frustration and high prices of Lenscrafters or other places and go here.

    Matt M.
  • Great Store! Robin was very helpful!

    Great Store! Robin was very helpful!

    Lauren C.
  • We found the people that work there to be really nice and so helpful and honest as far as how the glasses looked on you. We would definitely recommend them to others. 

    We found the people that work there to be really nice and so helpful and honest as far as how the glasses looked on you. We would definitely recommend them to others. 

    Kathleen V.
  • Very knowledgeable staff.

    Very knowledgeable staff.

    John T.
  • Sandi is great... she helped me with no hassle, perfect frame selection, and fast efficient service. Would go back again, and I will!

    Sandi is great... she helped me with no hassle, perfect frame selection, and fast efficient service. Would go back again, and I will!

    Maureen S.
  • Sandi is great at helping pick out the right frames. The Dr. is friendly, easy going. Fine, stylish selection of frames.

    Sandi is great at helping pick out the right frames. The Dr. is friendly, easy going. Fine, stylish selection of frames.

    Carolyn R
  • Lots of choices. Staff is always helpful. My second pair of glasses from here. Love them.

    Lots of choices. Staff is always helpful. My second pair of glasses from here. Love them.

    Lorna M.